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FAQs About Pointe Pest Control

Q. Are your products safe for pets and children?
A. Yes, all of our products are approved by the EPA and are safe for pets and your entire family. Material Safety Data Sheets are available for our products upon request.

Q. Why do I need to have an inspector come to my home and perform an inspection, before I can be quoted a price for your services?
A. No two homes or pest problems are alike. Price quotes are based on a number of factors, including the extent of the pest problem, the size of the home and the number of treatments required to fix the problem and prevent future problems.

Q. Do you guarantee your work?
A. Yes, if at any time we fail to provide you with anything less than satisfactory service, we will return to your home or business to inspect, re-apply treatment and problem solve at no charge. If your problem persists, we will gladly refund the cost of your last service.

Q. Can I take care of my pest problem myself?
A. In some cases, yes. But, in most cases the retail products you use to treat the problem are ineffective, because they don’t prevent future infestations from occurring. In addition, some of these products can be unsafe for your family and pets if used improperly. The best solution is to make an appointment to have your home inspected, so a proper treatment plan can be put into place.

Q. How soon can I expect results from your treatment?
A. In most cases you should see a reduction in activity of the pests in a few days. Sometimes however, the number of visible pests may increase at first, and then decrease over a period of one to two weeks. Every pest reacts differently to treatment. It is best to contact us if you’re seeing little or no reduction in activity over a two week period, so we can schedule free additional follow up services.

Q. Is monthly service required to solve my pest problem?
A. Not necessarily. It all depends on the type of pest we are dealing with and the level of infestation. In addition, it is important to understand that in many cases, additional treatments (typically one each quarter) are required to prevent the reoccurrence of pests and help keep your home pest free. The best solution is to start with a free inspection by one of our trained inspectors. They will be able to tailor the best program for your home and give you back your peace of mind.